Kriya Responsible Gaming — A Commitment to Safe and Balanced Play

Kriya believes gaming should be a source of joy, not stress. We are committed to ensuring a safe and responsible environment for every player in Bangladesh.

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Our Policy

Play Within Your Limits, Keep the Joy Alive

Gaming is entertainment — not an investment. kriya always wants you to play with a clear mind, make informed choices, and know your limits.

Set Your Deposit Limit

You can set your own maximum daily, weekly, or monthly deposit limit. This feature protects you from overspending. Once a limit is set, it cannot be increased before the specified time period has elapsed. It is an effective way to safeguard your finances. kriya is always ready to help you make informed decisions.

Session Time Control

Playing for long periods can cause mental fatigue and impair your ability to make sound decisions. Our session timer feature will remind you how long you have been playing. Set a time limit for yourself and stick to it. Take breaks, rest, and come back with a fresh mind. Building balanced gaming habits is our goal.

Self-Exclusion Feature

If you feel you need some distance from gaming, use our self-exclusion option. Your account can be temporarily suspended for a set period of time. This break gives you the opportunity to reassess yourself. No promotions or communications will be sent during the self-exclusion period. We respect your decision and offer our full cooperation.

Chasing Losses

Winning and losing are both a natural part of every game. Betting more to recover lost money is a risky behavior. "Chasing losses" — or desperately trying to recover losses — is one of the key signs of problematic gaming. Never play beyond your set budget. Make decisions with a clear head — that is the best strategy.

Protection of Minors

Kriya strictly does not allow any person under the age of 18 to open an account. Age verification is mandatory at the time of registration. Use password protection on your devices to prevent underage members of your household from accessing the platform. If a suspicious account is identified, we take immediate action. Children's online safety is one of our highest priorities.

Support & Advice

If you have any concerns about gaming, reach out to our support team — we listen without judgment and point you in the right direction. If professional help is needed, we are ready to refer you to trusted counseling services. Your well-being and peace of mind are always our top priority. Contact us by email: [email protected]. We typically respond within 24 hours.

Warning Signs

When to Be Careful — Recognizing the Signs

Problematic gaming often develops gradually. If you notice any of the following signs in yourself, take action right away.

1

Spending Beyond Your Budget

Repeatedly betting beyond set limits and spending money meant for essential expenses on gaming are serious warning signs. This can lead to financial hardship and strain on family relationships.

2

Unable to Stop

Wanting to stop but being unable to do so is a major warning sign. Repeatedly thinking "just one more round" can be an indication of gaming addiction.

3

Lying or Hiding

If you start hiding your gaming activity or lying to family or friends about it, that's a sign things are getting out of control. Stay honest and seek help if you need it.

4

Impact on Daily Life

If gaming starts to negatively affect your work, studies, sleep, or relationships, take a break immediately. Always prioritize the other important areas of your life over entertainment.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, on the kriya platform you can easily set daily, weekly, and monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a mandatory waiting period applies, which helps prevent impulsive decisions. This feature is designed for your financial safety and is completely free to use. Our support team is always ready to guide you through any issues.

While self-exclusion is active, logging into your account and placing any kind of bet or playing any game will be completely blocked. You will not receive any marketing messages or promotional offers during this time. Once the exclusion period ends, you may request reactivation, though a safe waiting period will also apply at that point. The balance in your account remains secure and can be withdrawn after the break. This feature has been designed with your mental well-being in mind.

First, speak with them compassionately and stand by their side without judgment. Let them know that seeking help is not a sign of weakness, but an act of courage. Contact our support team and we can advise you on the next steps. Referring them to professional mental health services is also effective in many cases. The support of family and friends plays an important role in the recovery process.

No, opening an account on kriya for anyone under the age of 18 is strictly prohibited. Age verification is a mandatory step in the registration process, and any suspicious account is subject to investigation. Parents can prevent children from gaining access by using passwords and parental controls on their devices. Allowing a minor to use an account is a violation of the plataforma terms and conditions and may result in account termination. Protecting children is at the heart of our responsible gaming policy.
Start the Right Way

Responsible Gaming — Your Choice, Your Control

Start gaming on kriya mindfully. Know your limits, stick to your budget, and keep gaming a fun part of your life. Our support team is always here for any questions or assistance.

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